I. Service Description:

Welcome to an empowering coaching experience designed for coaches by a seasoned ICF certified coach with over 14 years of entrepreneurial expertise. Unlock your full potential and reach new heights with our personalized 1-on-1 Business Coaching and the Coaching Business Accelerator Program. Whether you're starting or looking to elevate your practice, we offer various programs and trainings with different fees, each co-created to address specific needs.

II. Client Responsibilities:

To maximize the benefits of our coaching and training programs, clients are expected to actively engage in the process. This includes transparent communication about your aspirations, challenges, and values. Be ready to participate in goal-setting exercises, embrace accountability, and provide feedback. Success is a collaborative effort, and your commitment to the process is integral to achieving transformative results.

III. Fees and Payment Terms:

Our coaching services and training programs have different fees, presented accordingly during the initial consultation. Payment is typically processed in advance, with flexibility for customized arrangements as needed.

IV. Cancellation and Refund Policies:

Each program and training may have different cancellation and refund policies, presented along with the associated fees during the initial consultation. Generally, cancellations should be communicated at least 48 hours before a scheduled session. Refunds are considered on a case-by-case basis, taking into account the unique circumstances leading to the cancellation.

V. Confidentiality and Privacy:

Rest assured that all information shared during coaching sessions and training programs is treated with the utmost confidentiality. We adhere to strict privacy standards, aligning with the ethical guidelines set by the International Coach Federation (ICF).

VI. Intellectual Property:

All materials provided during coaching sessions and training programs are for the client's personal use and development. The intellectual property rights remain with the brand "Jovan Medrano", and clients are prohibited from reproducing or distributing materials without explicit permission.

VII. Termination of Services:

Either party may terminate coaching services or training programs with reasonable notice. Any fees paid in advance for unused sessions will be refunded on a pro-rata basis, taking into account the specific terms associated with the program or training.

VIII. Liability and Disclaimers:

While every effort is made to ensure the effectiveness of our coaching and training programs, individual results may vary. We do not guarantee specific outcomes but commit to providing a supportive environment for your growth and development.

IX. Code of Conduct:

Clients are expected to maintain professionalism, respect, and honesty throughout the coaching relationship and training programs. Any breach of this code may result in termination of services.

X. Modification of Terms:

We reserve the right to update these terms as needed, including specific terms related to each coaching program and training. Clients will be notified of any changes, and continued engagement implies acceptance of the modified terms.

XI. Governing Law and Dispute Resolution:

These terms are governed by the laws of the Philippines. Any disputes will be resolved through mediation or arbitration, with a commitment to finding an amicable resolution.

XII. Contact Information:

If you have any questions, concerns, or require further clarification regarding our services or these terms, please feel free to contact us using this email address: contact@jovanmedrano.com

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